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Dispute and Resolve Retailer Claims

Learn how a large book distributor brought their Amazon chargebacks to zero - and kept them there!

Here's how iNymbus can help:

  • Save hundreds of manpower hours
  • Reduce costs by 80% or more
  • Recover lost revenue by capturing 100% of deductions
  • Increase speed and efficiency by 30%

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Case Study: A book distributor fights Amazon chargebacks with automation and wins!

iNymbus is a service that automatically resolves and disputes retailer claims for you.

  • In about 90 days, a book distributor started using cloud-robotic processing and brought their chargebacks to ZERO.
  • They are now current on their Amazon chargebacks for the first time EVER.
  • The cost was minimal compared to the manpower costs and mental fatigue surrounding in-house manual retailer claim processing.
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Bed Bath & Beyond
Logo - Costco
Home Depot
Best Buy

Traditional Retailer and Shipping Carrier Claim Processing Methods Don't Cut It!

As a seller's volume grows, traditional solutions such as staff augmentation, seasonal temps, software packages, outsourcing, or any combination of these will not successfully contain the retailer claims problem.

Using similar technology large retailers and shipping carriers such as Amazon, Walmart, FedEx, and UPS use is the only option for keeping up with claims.

  • It is 100% possible to take your company's SOP and automate the document matching and uploading, the algorithm calculations and data entry required to dispute retailer claims. 
  • Fight technology with technology and win
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Here's what our customers say

"I wasn't even aware there was a solution like iNymbus. Our issues are volume related - we ship directly to stores. Onboarding took about 2 weeks once we provided the data pieces need to process the deductions. They get everything done so quickly. iNymbus pumps out the whole month, over 1,000 claims, in less than a week. We have found that our claims are 99% recoverable and are mostly taken in error."

U&I Testimonial
Elaine Brockopp

Accounts Receivable Manager, U&I Entertainment

"Walmart changed something in their process or system, and we couldn't keep up. All we were doing was plugging holes, now iNymbus plugs them automatically. It gives our staff the ability to figure out where those holes are coming from in the first place. iNymbus is our knight in shining armor that says, 'Not so fast Amazon. We've got our own little robot army and we are going to fight you each step of the way.'"

Tony Warfield

VP of Credit Services, D&H Distributing

Most of our clients are set up in 6-8 weeks following a 60-minute phone consult. Minimal I.T. support is needed.


No cost trial. Use the service for 30 days prior to payment to ensure successful onboarding.