A Book Distributor Automatically Disputes and Resolves Their Amazon Chargebacks
Amazon, the top retail outlet for book distributors, was posing increasing problems for a large book distributor by rapidly eating into their already razor thin margins with deductions and chargebacks. Using cloud robotic automation, iNymbus DeductionsXchange was able to fight these deductions and win.
Learn how a book distributor used cloud robotic automation to reduce processing costs and combat Amazon chargebacks.
With a lean 3% margin, D&H Distributing was left frustrated by the dollar amount and sheer volume of chargebacks, deductions, and freight claims from retailers like Walmart.
Find out how they were able to permanently solve their deduction and chargeback issues and now process up to 500 deductions per day!
How Warner Brothers Reduced Deductions and Chargebacks Processing Costs by 80%
By Rohit Patel, Former VP WW Credit & Collections Warner Bros
Large retailers require vendors to upload claims and backup documentation into their retailer portals. At Warner Bros. it was a detailed and time-consuming process because each claim had to be organized and uploaded. Usually it meant training resources to upload claims to retailer portals. Every portal is different, from navigation to data and documents required, then compilation order of the documents necessary for each claim package.
Learn how Warner Brothers automated this process, with help from iNymbus DeductionsXchange.
iNymbus DeductionsXchange resolves and disputes deductions and chargebacks automatically, while increasing speed and efficiency by 30X. DeductionsXchange introduces cloud robotic automation for uploading denied claim packets to retail vendor portals and submitting disputes on the customer’s behalf. Not only are processing costs reduced dramatically via elimination of manual labor, companies can take back revenue from previously invalid and undisputed chargebacks and deductions.